The first tool I wanted to use to create graphical overview of the Quality System was Microsoft Visio. It is able to draw anything you want, but sometimes the standard license is not enough. Professional one costs a fortune. I entered an overview of the system, and then one of the most complicated processes: Software Development Life Cycles. The initial drawing was not an issue, but later maintenance was a pain. Visio handles the graphical elements as graphical elements – how surprising -, and all of them has its own isolated life. Arrows crosses boxes, overlaps, and it is cumbersome to align boxes. Since process development normally means hundreds of changes in the first period, I gave up after a few days. I really do hate Visio.
Will be continued…